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Guest Message by DevFuse

Get you C-MAX Energi Registered in the official Ford Authorized Registry. More here.


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60000 mile service


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8 replies to this topic

#1 OFFLINE   moore887

moore887

    New Member

  • C-MAX Energi Member
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  • Region:U.S. Southern Atlantic
  • LocationFL
  • My C-MAX:2013
  • Current Vehicle:cmax SEL

Posted 12 June 2018 - 06:25 PM

I brought my car to a Ford dealership yesterday to have my washer bottle unblocked. There is 65k miles on the 2013 car. They called me to say that they had no record of having a 60k mile service done on the car which includes a transmission flush and coolant flush. I told them to go ahead and do it. I have now just pulled the manual for the car and it's not due either of those things.

FUEL INDUCTION SERV
COOLANT SYSTEM FLUSH
BG TRANS MERCON 5

Is what it's showing on the invoice. What would you guys do? Just pay it or question it?







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#2 OFFLINE   rbort

rbort

    Energi Member

  • C-MAX Energi Member
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  • 4,050 posts
  • Region:U.S. Northeast
  • LocationFranklin, MA
  • My C-MAX:2017
  • Current Vehicle:Cmax Energi Titanium with Moonroof

Posted 12 June 2018 - 08:39 PM

At this point you agreed to have them do it so I think said and done.  Whether its in the manual or not is not going to matter much.  You got some unnecessary work done and they got paid is the bottom line so to speak.

 

-=>Raja.


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#3 OFFLINE   moore887

moore887

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  • LocationFL
  • My C-MAX:2013
  • Current Vehicle:cmax SEL

Posted 13 June 2018 - 03:11 AM

Thanks Raja.  I was thinking the same thing myself.  At least it's done now.  I will know better the next time.


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#4 OFFLINE   Tom_NC_1

Tom_NC_1

    Energi Member

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  • 1,061 posts
  • Region:U.S. Southern Atlantic
  • LocationNC
  • My C-MAX:Decline
  • Current Vehicle:2013 C-Max Energi 302a

Posted 13 June 2018 - 03:40 AM

Any time I take the car in for service they want to change my oil. I always remind them of the actual recommendations in the manual. Even after 20k miles the oil is cleaner looking than the the oil after 5k miles in my Ranger.

 

Definitely a good idea to become familiar with the maintenance schedule so you don't end up with unneeded service in the future.

 

Tom



#5 OFFLINE   fotomoto

fotomoto

    Energi Member

  • Moderator
  • 1,232 posts
  • Region:U.S. Southern Plains
  • LocationSouth Texas
  • Current Vehicle:CMAX

Posted 13 June 2018 - 05:54 AM

which includes a transmission flush and coolant flush. 

 

 

That's technical speak that I will translate for you:  wallet flush.



#6 OFFLINE   grege

grege

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  • Current Vehicle:2017 Cmax Energi Titanium

Posted 14 June 2018 - 01:58 AM

Was it necessary?  Maybe not based on your owner's manual, but 5 years/60,000 miles is when I prefer to have such services done for peace of mind, so I feel a little $ is well worth it.  Doing so will only help and minimal servicing is only intended to get you past the warranty period anyways.

 

Greg 



#7 OFFLINE   moore887

moore887

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Posted Yesterday, 07:34 AM

I spoke with the guy in the service department about the trsnsmisstra flush.  He told me that if the transmission was left until 150k they wouldn't do it as the transmission fluid is actually a detergrde and becomes acidic after time.  A later fluid change would take a substantial amount of lining from the clutch plates.  The invoice came to just shy of $700, although there's a few entries that I don't understand.  Maybe someone on here that is farmiliar with garage invoices might be able to decipher it for me?



#8 OFFLINE   rbort

rbort

    Energi Member

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  • Region:U.S. Northeast
  • LocationFranklin, MA
  • My C-MAX:2017
  • Current Vehicle:Cmax Energi Titanium with Moonroof

Posted Yesterday, 07:50 AM

Post the bill maybe we can help.

 

-=>Raja.



#9 OFFLINE   jzchen

jzchen

    Energi Member

  • C-MAX Energi Platinum Member
  • 516 posts
  • Region:U.S. Pacific Coast
  • LocationArcadia, CA
  • My C-MAX:None
  • Current Vehicle:2018 Honda Clarity PHEV

Posted Yesterday, 09:29 AM

I went to get a car serviced without checking the maintenance manual first. I got the “wallet flush” treatment too. Went home and checked the manual, and felt bad for my wallet, which was now hungry/empty.

My wife traded it in before 60k miles, so we didn’t experience this service visit...








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