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Guest Message by DevFuse

Get you C-MAX Energi Registered in the official Ford Authorized Registry. More here.


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Just curious, missing trip info?


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4 replies to this topic

#1 OFFLINE   GlennR

GlennR

    New Member

  • C-MAX Energi Member
  • Pip
  • 80 posts
  • Region:Canada Ontario
  • LocationBrampton
  • My C-MAX:2016
  • Current Vehicle:C-Max Energi 2016

Posted 01 June 2018 - 10:55 AM

So, why does the mobile software and online software for tracking Fords miss trips? It's not a modem problem as far as I can see as the software can locate my C-Max even if it shows no record of the drive to that location. It doesn't happen all the time but it does seem a bit weird when it does. 

 

I also wonder if it effects any of the reporting. 

 

Slow day today leaving me time to wonder. 

 

 









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#2 OFFLINE   spirilis

spirilis

    New Member

  • C-MAX Energi Member
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  • 133 posts
  • Region:U.S. Northeast
  • LocationMaryland
  • My C-MAX:2017
  • Current Vehicle:2017 C-Max Energi SE Kona Blue

Posted 02 June 2018 - 03:48 AM

Something went wrong with MyFordMobile yesterday. I see charges but no trips just for Friday June 1.

#3 OFFLINE   rbort

rbort

    Energi Member

  • C-MAX Energi Member
  • PipPip
  • 4,129 posts
  • Region:U.S. Northeast
  • LocationFranklin, MA
  • My C-MAX:2017
  • Current Vehicle:Cmax Energi Titanium with Moonroof

Posted 02 June 2018 - 06:26 AM

Sometimes if you park the car, turn if off, and then turn it back on within 1 minute to roll up the windows because you forgot them down, the trip is missed.  It takes about a minute for the car to transmit the trip to MFM, and if you power it back up you interrupt that process.  That's a known issue from way back in 2013.

 

-=>Raja.



#4 OFFLINE   RubyMax

RubyMax

    Energi Member

  • C-MAX Energi Member
  • PipPip
  • 679 posts
  • Region:U.S. Great Lakes
  • LocationNortheast Ohio
  • My C-MAX:2013
  • Current Vehicle:C-Max Energi, 302A, Pano; Focus Electric

Posted 02 June 2018 - 09:44 AM

Funny, I have been seeing all the trips, but it's been missing many of the charges.
For my Focus Electric, the trip info is still showing 0wh/mi on many of the trips.



#5 OFFLINE   GlennR

GlennR

    New Member

  • C-MAX Energi Member
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  • Region:Canada Ontario
  • LocationBrampton
  • My C-MAX:2016
  • Current Vehicle:C-Max Energi 2016

Posted 03 June 2018 - 01:14 PM

Sometimes if you park the car, turn if off, and then turn it back on within 1 minute to roll up the windows because you forgot them down, the trip is missed.  It takes about a minute for the car to transmit the trip to MFM, and if you power it back up you interrupt that process.  That's a known issue from way back in 2013.

 

-=>Raja.

 

Yes, that can happen but wasn't what occurred in the latest dropouts on Friday.  In any case, I'm pretty sure my windows will roll up after shutting off the car but not down not that there's any relevance to what happened in this case as the car wasn't restarted.










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