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Guest Message by DevFuse

Get you C-MAX Energi Registered in the official Ford Authorized Registry. More here.


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Car location not being updated


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3 replies to this topic

#1 OFFLINE   GlennR

GlennR

    New Member

  • C-MAX Energi Member
  • Pip
  • 86 posts
  • Region:Canada Ontario
  • LocationBrampton
  • My C-MAX:2016
  • Current Vehicle:C-Max Energi 2016

Posted 04 April 2018 - 05:00 AM

Since yesterday I can no longer see my car's location. Although the software says that it has successfully updated, the car shows as at home regardless of where it is. It shows all the trip information but it doesn't show where the vehicle is. 

 

Anybody else having this issue?









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#2 OFFLINE   spirilis

spirilis

    New Member

  • C-MAX Energi Member
  • Pip
  • 136 posts
  • Region:U.S. Northeast
  • LocationMaryland
  • My C-MAX:2017
  • Current Vehicle:2017 C-Max Energi SE Kona Blue

Posted 04 April 2018 - 05:21 AM

The MyFordMobile app for Android is showing location info just fine for me.  2017 C-Max Energi and 2017 Focus Electric both showing the correct locations.



#3 OFFLINE   stolenmoment

stolenmoment

    New Member

  • C-MAX Energi Member
  • Pip
  • 328 posts
  • Region:U.S. Northeast
  • LocationBoston
  • My C-MAX:2013
  • Current Vehicle:Maxwell Smart

Posted 04 April 2018 - 08:45 AM

Perhaps dumb question: has your radio been upgraded to 3G?  The 2G network has been coming apart in bits and pieces.



#4 OFFLINE   GlennR

GlennR

    New Member

  • C-MAX Energi Member
  • Pip
  • 86 posts
  • Region:Canada Ontario
  • LocationBrampton
  • My C-MAX:2016
  • Current Vehicle:C-Max Energi 2016

Posted 04 April 2018 - 10:06 AM

The location is working again. Who knows why it comes and goes. 










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