I have a 2013 CMAX and the radio/sync system has been frozen since I used the AUX in jacks to listen to one of the Playaway books from the library.
I tried a master reset and that did nothing so I pulled the 67 Fuse I think that is the right number. When I put it back in and then let it sit for a while I went to start the car. Nothing no dome light nothing..,Then i let it sit some more and if I get in sit down the interior light come on and the speedometer will light up. I can get the center Sync Console to come up ( have NAV) and it will show the normal options but the audio part is still frozen. I cannot even go into the settings to change the balance or fader.\
Car will not start at all pushing the button does nothing other than the SYNC screen.
I can turn on the headlights but only the passenger comes on, I checked and it seems that fuse is way at the top and I cannot contort myself to get it out using the crappy fuse puller from Ford.
When I approach the car it always unlocks the doors even though the door is not locked?
Should I just try pulling the battery cable off and do you have to do it from the rear?
Is this something that would be covered under the EV warranty I am past 3 years and have 54K miles on the car.
Any other suggestions I have no way to get to work tomorrow without the car.