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Yellow wrench mystery, car won’t start
Posted 22 November 2017 - 04:13 PM
Anyone have an experience like this or ideas about how to fix it?
This is my first post here. I’m hoping this is the right place for this question!
Thanks very much for any ideas.
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Posted 23 November 2017 - 05:36 AM
The dealer service depends on a diagnostic code to start troubleshoot problems. The yellow wrench should have raised a code. They should be able to tell you what was found. A reset would have cleared any codes but it will come back if the underlying problem is not corrected. You can go to an auto parts store to get where they may be able read any codes present. Can't even guess what is wrong without some code to go by.
Posted 23 November 2017 - 06:31 AM
Dealer told us they got 4 different high voltage codes, but we don’t know which specific codes they were. They checked all high voltage connections, wires, found nothing. They told us the car doesn’t like to sit too long, I guess as a sort of explanation, but the car hasn’t sat any more than 1-2 weeks.
Posted 23 November 2017 - 09:26 PM
It would be helpful if you could find out what the code were. I am not buying their explanation. Sitting for a couple of weeks might have an adverse affect on the 12V battery but the HVB has been completely disconnected by the system during this time and should not have any reason to raise a code. (A weak or bad 12V battery could prevent the car from starting since it is needed to engage the HVB).
Hope you get a chance to find out what the codes were.
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