My ford c-max energi 2013 stopped connecting to myfordmobile and MyFord Mobile app and FordPass app has never worked. It also lost all it's Go Time settings, and doesn't seem to know when the electric rates are lowest, so it charges during PG&E peak hours, which is stupid.
Yes, the modem has been replaced. I've done a master reset (3 times). I've tried dozens of things.
This is an important feature of the car and it hasn't work for months. Anyone solved this problem?