Thanks that helps. I have read your posts and you come across as an authoritative sage. Great to have a professional who owns a max here on the site.
I am sure you know better than I do. I am just letting folks know what happened with my car. After two alleged flashes the hatch was still failing at a high rate. Maybe it was never installed or they adjusted something mechanically. Honestly I don't remember.
Surely, you'll be able to help when I decide to do the flashes myself in the future. Can I download the 3.6 version and install it myself.
Thanks for the kind words I try to help those that accept a common sense approach to resolve issues.
As software updates happen very fast for first year vehicles. TSB's/SSM's happen almost as fast too.
It could be that they revised the first calibration file to correct something else they missed the first time. The biggest problem is making sure the dealers techs update all the modules when performing calibration file updates. The PCM acts as a gateway with the IDS, but if a tech aims the tool at a specific module, only that module will be updated. It all depends on how they're paid. Flat rate techs have a tendency to just address the TSB/SSM and move on. Some will do all available updates, but that's usually done at an hourly paid shop. I know, I worked as an hourly tech for 38 yrs. Then the corp. took over and everything turned to shit. Dissatisfied customers left in droves. I left and never looked back.
I own my own shop and nothing takes president over doing the job right the first time. It's the only way to have a high customer satisfaction rate with happy customers that come back and speak well of the service they receive.
The 3.6.2 is a NAV only update and as long as you have the 3.5.1, you can do the 3.6.2 yourself.
Edited by drdiesel1, 26 October 2013 - 12:41 PM.