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Guest Message by DevFuse

Get you C-MAX Energi Registered in the official Ford Authorized Registry. More here.


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10 replies to this topic

#1 OFFLINE   dwdwone

dwdwone

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  • LocationFort Worth, Texas
  • My C-MAX:2013
  • Current Vehicle:2011 RAV 4

Posted 30 June 2017 - 04:00 PM

I plugged in my 2013 Energii last night as I always do. When I went to leave for work this morning, I noticed the blue lights around the car's charging port were not on. I then tried to open my door but it was locked and my key no longer works. Any suggestions? I even called the local Ford service department and they didn't know!

 

Thanks

Dan









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#2 OFFLINE   stolenmoment

stolenmoment

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Posted 30 June 2017 - 04:26 PM

Sounds like the 12v battery has discharged.  Use the physical key in the fob to open the door, pop the hood, and use the jump-start points inside the hood to get going again.

 

The 12v battery powers the relay that connects the HV battery to everything else, so then it's drained, the car has no power.


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#3 OFFLINE   dwdwone

dwdwone

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Posted 30 June 2017 - 04:35 PM

There is no physical key inside the FOB.


Edited by dwdwone, 30 June 2017 - 04:40 PM.


#4 OFFLINE   komondor

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Posted 30 June 2017 - 04:47 PM

There is a key on the back of the fob and a slot on the drivers side door

 

this shows how to get the key out then there is a slot on the drivers side door only

 



#5 OFFLINE   dwdwone

dwdwone

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Posted 30 June 2017 - 05:06 PM

Found it! Awesome, thank you.



#6 OFFLINE   dwdwone

dwdwone

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Posted 30 June 2017 - 05:28 PM

Now when I hook up the charger to the battery the alarm keeps going off (the horn keeps honking). The guy from the towing service asked if I'd opened up the FOB. I said yes, to check the battery. He said the key was bad and he would not be able to jump start it.

 

Any ideas?



#7 OFFLINE   rbort

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Posted 30 June 2017 - 06:21 PM

If the 12v battery is low strange things will happen to the car.  Alarm, flashing lights, etc.  Just use jumper cables and connect the car to another 12v battery and all these issues should instantly disappear.  You can also recharge the battery but if your charger is slow you might get the annoying things happening until the 12v battery voltage rises above 10.5v.

 

Is the car's HVB full?  If not once you jump the car you can plug in the 120v charger to start charging the car.  Once the car is charging, then you can disconnect the jump.  If the HVB is already full then it won't charge so use your own charger to charge the 12v battery.

 

-=>Raja.



#8 OFFLINE   dwdwone

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Posted 02 July 2017 - 01:35 PM

According to the kind people at Ford, I needed a new battery. They also claim that when I opened my key fob, I apparently did something where it no longer functions. They were good enough to offer me a replacement fob for the paltry sum of $350, so I turn responded with a few choice words of my own. I can now only start the car by using the physical key to enter the vehicle and then, to bypass the key not present message, put the fob in the indentation by the right side of the steering column.

 

Does anyone have any suggestions on bypassing Ford to get a new fob?



#9 OFFLINE   stolenmoment

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Posted 03 July 2017 - 05:46 AM

Some local locksmiths can duplicate the fob.  I don't know for sure they can still clone yours...



#10 OFFLINE   rbort

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Posted 03 July 2017 - 06:48 AM

Try to replace the battery in your FOB, it just might be dead also.

 

-=>Raja.



#11 OFFLINE   cr08

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Posted 03 July 2017 - 07:28 AM

That would be my guess as well. It's pretty hard to kill/deprogram them. Unless you possibly shorted something out in the fob, it should be ok.

 

By any chance are you or anyone you know into SDR? Could scan in the 315Mhz/433Mhz bands while pressing the buttons to verify it is still transmitting something.










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