I read about this problem before buying the car and I wouldn't have if it hadn't still been under warranty. Awhile back (I've only had it 6 months) I noticed a strange sound. It got more noticable. I was pretty sure it was the transmission. Dropped it off at the local dealer this morning. People rag on dealer service but I have to say, my local dealer has been really good so far.
The service writer just called and confirmed what I thought. He explained the entire procedure. About what has to be removed and inspected and how they have to send pics to Ford and repair from there. He explained he would likely have it a week or more (which I expected) and Ford would provide me a loaner car. (which I will take them up on).
I'll continue with follow up here.