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Guest Message by DevFuse

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One key registering as MyKey despite system showing '0 Mykeys, 2 admin keys'


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#1 OFFLINE   Matt Bonnett

Matt Bonnett

    New Member

  • C-MAX Energi Facebook
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  • 35 posts
  • Region:U.S. Northeast
  • LocationColumbus, Ohio
  • My C-MAX:2013
  • Current Vehicle:C-Max Energi

Posted 27 March 2017 - 10:02 AM

Subject TL;DR on this one. Kind of an odd one. Got two keys with my car. One of them when starting the car will indicate it is a MyKey with restrictions enabled while the other will not. With the one that does not I do get access to the MyKey settings menu like expected. The issue is the system is showing 0 MyKey's and 2 admin keys set. I have even went so far as to create a MyKey and clear them all out in the same key cycle but no change. Any thoughts or tips? Worst case I'll take it to my dealer when I go to schedule a trip for getting recalls done (door latch and modem). I have also went as far as placing the key I want to check in the backup slot when trying to resolve this issue so it sees the correct one.









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