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Guest Message by DevFuse

Get you C-MAX Energi Registered in the official Ford Authorized Registry. More here.


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Warranty period almost up! What problems should I be looking for?

warranty extended warranty

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3 replies to this topic

#1 OFFLINE   Jean

Jean

    New Member

  • C-MAX Energi Member
  • Pip
  • 1 posts
  • Region:U.S. Northeast
  • LocationPA
  • My C-MAX:2013
  • Current Vehicle:C-max energi

Posted 21 July 2016 - 08:36 AM

Hello!

Bought my 2013 C-max Energi with just over 30,000 miles. The warranty period will be up in October. What problems should I be watching for? This is our first hybrid car. Just don't want to end up with a big repair bill as soon as the warranty expires because I wasn't aware of something.

Also, what are your thoughts on "extended warranties"? I will be paying on this car for at least 4 years.

Thanks for any insight!









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#2 OFFLINE   rbort

rbort

    Energi Member

  • C-MAX Energi Member
  • PipPip
  • 4,237 posts
  • Region:U.S. Northeast
  • LocationFranklin, MA
  • My C-MAX:2017
  • Current Vehicle:Cmax Energi Titanium with Moonroof

Posted 21 July 2016 - 08:59 AM

Get the extended warranty before 36k miles, its a pretty complicated car peace of mind if something goes wrong.  I got 7 years 125k on mine (not 8 years) because I figured I'd get to 125k miles by then, I'm at 50k already and not quite 3 years yet.  I got a 200 deductible because I figured I'd need 3 incidents versus $100 deductible to start losing money, I bet on 2 incidents or less.

 

-=>Raja.



#3 OFFLINE   ShoulderThingThatGoesUP

ShoulderThingThatGoesUP

    New Member

  • C-MAX Energi Member
  • Pip
  • 197 posts
  • Region:U.S. Northeast
  • LocationEmmaus, PA
  • My C-MAX:2013
  • Current Vehicle:2013 C-Max Energi

Posted 21 July 2016 - 12:24 PM

I know I need to get my 12v outlets fixed...



#4 OFFLINE   daudette

daudette

    New Member

  • C-MAX Energi Member
  • Pip
  • 21 posts
  • Region:U.S. Northeast
  • LocationOregon
  • My C-MAX:2013
  • Current Vehicle:Ford C-Max

Posted 14 August 2016 - 05:04 PM

I bought a new 2013 C-Max Energi in late 2013 and bought an extended too.  Good thing I did.  The C-Max now has some history behind it and it turns out that it is the worst with most problems of all plug-in hybrids.  One big problem that is very common has just hit us at 23,000 miles: the 12 volt battery leaks a charge while it is parked.  In two days it went from charged to dead (3.05 volts on the multimeter).  Ford has no answer or solution.  They try to blame it on the driver for being a "low mileage driver" in some cases.  Some people have gone through 4 or 5 new batteries because they were told the battery was "bad".... 4 or 5 times.  And this vehicle has gone from a cost of $32,000 at purchase, to a value today (in excellent condition) of $15,000.

 

If you can get an extended warranty, get it!  This is new technology and it is far from perfect.  I regret buying the thing.  In the meantime all I can do is call roadside assistance for a jump start, charge it when I get home, and when the battery doesn't take a charge any longer I can have it towed to a dealership to fix it (new battery is all they'll do), and hope that if everyone with this problem costs Ford money, maybe they will decide to track it down and provide a real solution.











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