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Guest Message by DevFuse

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Exterior charge light won't go off

charge light

Best Answer chuck.stein@baymoon.com , 26 August 2016 - 09:22 PM

After taking this issue to the dealer they said this is a known problem without a fix from Ford yet.

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6 replies to this topic

#1 OFFLINE   chuck.stein@baymoon.com

chuck.stein@baymoon.com

    New Member

  • C-MAX Energi Member
  • Pip
  • 10 posts
  • Region:U.S. Pacific Coast
  • LocationSanta Cruz
  • My C-MAX:2016
  • Color:Kona Blue
  • Current Vehicle:CMAX

Posted 08 July 2016 - 01:26 PM

2016 C-MAX Energi

After setting the Charge Light to be off when the vehicle is being charged the exterior charge light stays on.  Any help is appreciated.









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#2 OFFLINE   chuck.stein@baymoon.com

chuck.stein@baymoon.com

    New Member

  • C-MAX Energi Member
  • Pip
  • 10 posts
  • Region:U.S. Pacific Coast
  • LocationSanta Cruz
  • My C-MAX:2016
  • Color:Kona Blue
  • Current Vehicle:CMAX

Posted 26 August 2016 - 09:22 PM   Best Answer

After taking this issue to the dealer they said this is a known problem without a fix from Ford yet.



#3 OFFLINE   Timmmins17

Timmmins17

    New Member

  • C-MAX Energi Member
  • Pip
  • 13 posts
  • Region:U.S. Pacific Coast
  • LocationSeattle
  • My C-MAX:2016
  • Color:White Platinum
  • Current Vehicle:2016 Cmax

Posted 27 August 2016 - 06:38 AM

Thanks for the update on this.  My 2016 C-max NRG has the same issue.  The dealer I took my car to about it wasn't as helpful as they didn't check with Ford about it.



#4 OFFLINE   rpreuss

rpreuss

    New Member

  • C-MAX Energi Member
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  • 2 posts
  • Region:U.S. Northeast
  • LocationNew Jersey
  • My C-MAX:None
  • Color:Decline
  • Current Vehicle:2017 Fusion Energi

Posted 29 August 2016 - 01:27 PM

My 2017 Fusion Energi (Now fusions have SYNC3 too) has the same issue. Sometimes the setting "takes" and then sometimes it goes back to being always on. I really want to set it to "Limited" so it will not display while charging, since it is in the driveway and I dont want to call attention to the fact that it is plugged in and charging.

 

Sometimes, the Limited setting works, and then it goes back to displaying all the time.

 

I figured it was a bug. Now it seems that at least others have the same problem. BTW - My SYNC3 says it is software version 2.0



#5 OFFLINE   mitchfx

mitchfx

    New Member

  • C-MAX Energi Member
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  • 9 posts
  • Region:U.S. Pacific Coast
  • LocationLos Angeles
  • My C-MAX:2016
  • Color:Ingot Silver
  • Current Vehicle:2016 C-Max Energi SEL

Posted 14 February 2017 - 11:01 PM

Looks like a possible fix was posted recently...

http://ford.oemdtc.c...ricc-max-energi

#6 OFFLINE   Timmmins17

Timmmins17

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  • Region:U.S. Pacific Coast
  • LocationSeattle
  • My C-MAX:2016
  • Color:White Platinum
  • Current Vehicle:2016 Cmax

Posted 16 February 2017 - 01:06 AM

mitchfx, thanks for the link to the possible fix.  I showed that web page to my service advisor, and now have an appointment for Monday for the repair.  I will post back if it was successful or not.



#7 OFFLINE   Chris4747

Chris4747

    New Member

  • C-MAX Energi Member
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  • 4 posts
  • Region:U.S. Pacific Coast
  • LocationOrange County, CA
  • My C-MAX:2016
  • Color:Magnetic
  • Current Vehicle:2016 C-Max Energi

Posted 07 March 2017 - 03:28 PM

Timmmins17 - did the GWM reprogram fix the ring light issue?  I have a '16 CMax behaving the same way - i.e. the sync setting does not control the charge ring light.   Thanks...










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