Team C-Max Energi, For those of you who have seen large drop off in EV battery capacity, I have an outline on the process I will use to TRY to get the storage battery replaced under the CA warranty rules of 10yrs, 150K miles.
I don't want to hear any namby pambers on this Forum going on and on about how to baby their battery and how awful I was in not doing so, in response to this input..
as others have correctly noted, we bought this car to drive, in EV, at any time at any place at any temp legal on Earth and not negated in Owner's manual.. and if that was NOT a suitable use case, it was Ford's job to limit C ratio to not eff it up.
Stop defending a multi Billion dollar company.
Long and short, ANY major drop in energy capacity in a CA vehicle IS supposed to be covered per the reps I reached, and the State is ready to let loose their hounds on any who stand in the way.
Vicky at CARB was helpful!
1) confirm the vehicle is in the right group to be covered, and registered and maybe sold in CA or other covered states. To determine this, there is a sticker on the bottom of the hood, lower left side. PZEV etc.. You can call 800 242 4450 for assistance if you want them to check what you find! They confirmed my car is in the right group.
2) Pay the $$ for a battery system eval at dealer, if you have to, get a case # started with corporate Ford
3) Get the results of battery check.. I know my system is rough, only 40000 miles, I can charge only about 3.3 kWhr via slow, and about 3.9 kWhr with fast charger, not sure why they are so different, and for the "fast" charger, 1 out of 10 times, I flip the breaker.
4) Ask for replacement under CA state warranty, per CA law and warranty requirements (which does not support ANY large storage reduction).
5) if they don't replace it, or try to charge you, contact 800 242 4450 for assistance, and they will loose those hounds!
6) back up option is that class action.. but per CARB, in CA, we are supposed to be covered!