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Guest Message by DevFuse

Get you C-MAX Energi Registered in the official Ford Authorized Registry. More here.


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Clicking in Charger and Charge Fault - Wrench warning light On

bad charger charging fault charger replacement

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50 replies to this topic

#41 OFFLINE   RubyMax

RubyMax

    Energi Member

  • C-MAX Energi Member
  • PipPip
  • 626 posts
  • Region:U.S. Great Lakes
  • LocationNortheast Ohio
  • My C-MAX:2013
  • Current Vehicle:C-Max Energi, 302A, Pano; Focus Electric

Posted 21 June 2017 - 12:25 PM

If it were mine, I would replace both the plug and the outlet with commercial/industrial/hospital grade replacement parts and see if it resolved the problem.

Don't use those cheap builder's grade receptacles.  And DON'T use the push on terminals, ALWAYS use the SCREW IN terminals !









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#42 OFFLINE   altabrig

altabrig

    New Member

  • C-MAX Energi Member
  • Pip
  • 470 posts
  • Region:U.S. Pacific Coast
  • LocationSouthern California
  • Current Vehicle:2013 Ford Cmax energi Oxford White 2011 Subaru Outback 3.6R

Posted 27 June 2017 - 01:27 PM

So I had it on a dedicated 15 and tried a dedicated 20 amp outlet.   Still faulting and getting hot hot hot!

 

Not sure if I am going to cut the plug off yet.   The outlets are kind of shady and the advice to put in a hospital grade would probably be my best bet.  Definitely no push in cheapos.



#43 OFFLINE   jzchen

jzchen

    New Member

  • C-MAX Energi Platinum Member
  • 378 posts
  • Region:U.S. Pacific Coast
  • LocationArcadia, CA
  • My C-MAX:2013
  • Current Vehicle:2013 C-MAX Energi

Posted 27 June 2017 - 10:09 PM

If it worked for several months and then stopped, I highly doubt it is the outlet's fault.  Soon after getting my wife's C-MAX she got a Leviton 40 A unit installed.  It might be a good consideration as in all this time I think only once it stopped working.  I unplugged it and plugged it back in, and everything has been fine since.



#44 OFFLINE   altabrig

altabrig

    New Member

  • C-MAX Energi Member
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  • Region:U.S. Pacific Coast
  • LocationSouthern California
  • Current Vehicle:2013 Ford Cmax energi Oxford White 2011 Subaru Outback 3.6R

Posted 15 July 2017 - 07:30 AM

Charge cord still faulting and stopping the charge anytime the car is charged within a couple hours of hvb usage. If the car has rested 4+ hours or has been driven on the ICE for with the AC going, the cable will charge without faulting most of the time. Seems like the faulting issue has as much to do with the HVB temp as the ambient temperature at the recepticle.

Did charge the car on a 220 at LACMA yesterday and now MFM isn't updating and I cannot switch the car back to value charge either on MFM or on the MFD.

#45 OFFLINE   altabrig

altabrig

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  • Region:U.S. Pacific Coast
  • LocationSouthern California
  • Current Vehicle:2013 Ford Cmax energi Oxford White 2011 Subaru Outback 3.6R

Posted 19 July 2017 - 08:32 AM

Following up to this post:http://fordcmaxenerg...ons/#entry46500

I unwind the cable.. Fan is on. Stonge fan. Varies depending in heat and time of charge, ambient temperature, how long since using HVB, ETC.. Cable housing box gets hot then second warning light goes on.



I do use an extension at another location,faulting still occurs. Plug and cable box get hot, but the faulting (over many months seems to correlate most with hot HVB and high ambient temperature.

I ain't popping the rear seats every charge. I got two kid seats car seats there and that would be a tedious way to deal with the under engineering of the HVB cooling system. I will give the extension a shot at home. The one I use at the in laws probably causes too much resistance due to length.

I believe the manual discourages the use of extensions with the charge cable.

Edited by altabrig, 19 July 2017 - 08:43 AM.


#46 OFFLINE   rbort

rbort

    Energi Member

  • C-MAX Energi Member
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  • Region:U.S. Northeast
  • LocationFranklin, MA
  • My C-MAX:2013
  • Current Vehicle:Cmax Energi 302a with Moonroof

Posted 19 July 2017 - 09:14 AM

At this point I gave you all my suggestions, what's left is that you either return the EVSE for another one or cut the plug off and replace it and see what happens.  I assume the car charges OK on 240v, if not then I would address that at the dealer, you might have some other issue.

 

-=>Raja.



#47 OFFLINE   altabrig

altabrig

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  • LocationSouthern California
  • Current Vehicle:2013 Ford Cmax energi Oxford White 2011 Subaru Outback 3.6R

Posted 19 July 2017 - 09:30 AM

Despite my enthusiasm for the Cmax as a fun and practical vehicle with small environmental and pocketbook advantages if driven mainly EV, mine has been beleaguered with charging and battery issues of early and late since 2/2013.


I enjoy the car and would like to use it mainly EV for at least another decade or 120-150k miles more (currently 45k. The large decrease in HVB capacity, the TCU/software/dead 12 volt issue, and failure of two charge cables after about a year of use each keeps me realistic but still slightly optimistic about getting the value out of the vehicle.

I really wanted to fanboy Ford and hopefully they will keep my loyalty so I can eventually move to an EV or plug in hybrid F-150. As a first model year adopter I am willing to work year the first year bugs, glitches and real engineering flaws as long as Ford has my and my family's back. I will probably splice in a new plug after review the issue with Ford corporate. My local dealer is a dead end and cannot perform simple TSBs per Ford protocol.

Edited by altabrig, 19 July 2017 - 09:31 AM.


#48 OFFLINE   rbort

rbort

    Energi Member

  • C-MAX Energi Member
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  • Region:U.S. Northeast
  • LocationFranklin, MA
  • My C-MAX:2013
  • Current Vehicle:Cmax Energi 302a with Moonroof

Posted 19 July 2017 - 09:42 AM

How about you just trade that car in for a new one?  You need to start over fresh with a new HVB anyways.

 

-=>Raja.


Edited by rbort, 19 July 2017 - 09:43 AM.


#49 OFFLINE   RubyMax

RubyMax

    Energi Member

  • C-MAX Energi Member
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  • 626 posts
  • Region:U.S. Great Lakes
  • LocationNortheast Ohio
  • My C-MAX:2013
  • Current Vehicle:C-Max Energi, 302A, Pano; Focus Electric

Posted 19 July 2017 - 09:48 AM

My local dealer is a dead end and cannot perform simple TSBs per Ford protocol.

You have really had many issues, you need to find a capable/ wiling dealer to service your vehicle !



#50 OFFLINE   RubyMax

RubyMax

    Energi Member

  • C-MAX Energi Member
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  • 626 posts
  • Region:U.S. Great Lakes
  • LocationNortheast Ohio
  • My C-MAX:2013
  • Current Vehicle:C-Max Energi, 302A, Pano; Focus Electric

Posted 19 July 2017 - 09:51 AM

How about you just trade that car in for a new one?  You need to start over fresh with a new HVB anyways.

 

-=>Raja.

 Maybe you can give him tips on getting his totaled.  (kidding, that was in poor taste, I admit)



#51 OFFLINE   altabrig

altabrig

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  • Current Vehicle:2013 Ford Cmax energi Oxford White 2011 Subaru Outback 3.6R

Posted 19 July 2017 - 10:36 AM

Ford is now working with us to get another dealer to competently do the TCU TSB. The follow up phone call to our letter regarding the TCU service debacle got a response and a show of proper goodwill.


I would have pulled the hitch and mats and traded it in, but our confidence is shaken with he 12v/TCU issue that is still occurring in the 17s and the ongoing charge issue. I would rather fix it and make this car work.

Trust me that option was seriously considered.









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