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Guest Message by DevFuse

Get you C-MAX Energi Registered in the official Ford Authorized Registry. More here.


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Flat towing the C-Max Energi behind a motorhome


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32 replies to this topic

#21 OFFLINE   John A Smith

John A Smith

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Posted 18 September 2015 - 02:50 PM

Hi folks just thought I would update you on the response I have received from ford engineers according to the 2014 towing manual page 2 it states as a general rule,vehicle should be towed with the drive wheels off the ground. If the vehicle is towed on its drive wheels,place a dolly underneath the drive wheels of the vehicle and tow with the non tow wheels raised. based in what the customer is experiencing,the step above would be the best way to tow this vehicle. this information is slightly different than what the owners manual states and suggests.  This totally counterdicts what we are being told in the owners manual that comes with the vehicle.  I truly believe ford has a problem with this vehicle and can only hope they will come up with a more sensible solution for this problem. I want to thank  garymckrieg for his information it seems to make the most sense yet on fords problem. For any of you that are interested in seeing my issue it has been put on you tube under towing the ford cmax/dea.th wobble.  thanks to all of you for your suggestions. also to meghan from ford forum I would like to talk to you if possible thanks.

Those are generic instructions for how almost any vehicle, that is not certified for flat 4 down towing, should be towed.  For Ford to actually offer that as the answer to your issue is outrageous.   


Edited by John A Smith, 18 September 2015 - 05:24 PM.








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#22 OFFLINE   Gmac

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Posted 22 September 2015 - 06:44 AM

I'am in agreement on it being outrageous but it's fords way to try to dismiss the problem. only when enough people start having this problem or possibly a few deaths will they take this seriously. as  for me I'am stuck with a car I paid well over 30,000 for and can't tow safely. also to MEGHAN FROM FORD I'am still waiting to here from you or maybe you really don't care about helping me resolve this issue


Edited by Gmac, 22 September 2015 - 06:49 AM.


#23 OFFLINE   John A Smith

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Posted 22 September 2015 - 07:56 AM

Did you have the situation occur more than one time? There are lots of people out there successfully towing the C-Max without issue. I am wondering if this was just a one-time fluke or if there is something different about your particular vehicle.

#24 OFFLINE   Gmac

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Posted 23 September 2015 - 07:10 AM

It happens almost anytime I make a turn after a stop with a dip or bump in the road then start to accelerate as to into traffic. this didn't happen for the first 3,000 miles of towing.



#25 OFFLINE   FordService

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Posted 23 September 2015 - 07:38 AM

I'am in agreement on it being outrageous but it's fords way to try to dismiss the problem. only when enough people start having this problem or possibly a few deaths will they take this seriously. as  for me I'am stuck with a car I paid well over 30,000 for and can't tow safely. also to MEGHAN FROM FORD I'am still waiting to here from you or maybe you really don't care about helping me resolve this issue


Hi Gmac,

Were you able to send me a private message with your case number from when you called our Customer Relationship Center? I didn't see one in my inbox. If you didn't receive a case number, please private message me your VIN.

Meagan

#26 OFFLINE   Gmac

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Posted 27 September 2015 - 12:02 PM

Hi meagan I called the 800 number and spoke to another person but they wouldn't let me speak with you . I will call again and try to leave a voice male with the case number.  regards Gmac



#27 OFFLINE   John A Smith

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Posted 27 September 2015 - 12:41 PM

Gmac, did you open Meagan's profile and select "send me a message"?  



#28 OFFLINE   FordService

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Posted 28 September 2015 - 07:18 AM

Hi meagan I called the 800 number and spoke to another person but they wouldn't let me speak with you . I will call again and try to leave a voice male with the case number.  regards Gmac


Hi again,

As a Social Media Specialist, I'm unable to make or receive calls, I also do not work weekends. I see your most recent message in my inbox

Gmac, did you open Meagan's profile and select "send me a message"?


Thanks!

Meagan

#29 OFFLINE   John A Smith

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Posted 01 October 2015 - 04:41 PM

Does the c-max odometer click off miles when under tow? I'm hoping not.

#30 OFFLINE   garymkrieg

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Posted 02 October 2015 - 07:38 AM

My Fusion does not record mileage.

 

Gary



#31 OFFLINE   airace

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Posted 02 April 2016 - 07:26 AM

posted this on C-max energy forum:



#32 OFFLINE   airace

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Posted 02 April 2016 - 07:59 AM

Messed that one up, can't seem to copy from a previous post? Anyway we just got a C-max energy (2013) because we wanted a "toad" and something that gave decent mileage and would be able to also charge on the road and my wife will not drive a stick so the C-max seemed to be about the only one? Checked many sites on the problems that seem to be happening with the C-max so we were somewhat hesitant but decided to give it a shot. We have had no problem so far with the car itself, I purchased a small digital voltmeter that I plug into the "cigarette" lighter plug to monitor my "small battery" voltage and so far we see about 14.5 V running and between 11.5 and 12.5 sitting without anything on. I spent a long weekend attaching a "blue-ox" base plate on the front of the car and then wiring on the car for the lights and charging voltage from the motorhome. I added an RVI charge module and wired it to the charging stud under the hood to keep the small car battery charged while towing-I then thought about running the car without being in the accessory position so I wired an outlet plug from the motorhome 12V output to power the RVI break system I had got to do my inertial breaking. I obtained a pair of amber LED bulbs and a pair of red LED bulbs and four sockets and with a bit of trepidation installed and wired them into the rear car light housings on each side, it was a bit of a tight fit but they looked good and work fantastic! One caveat, our motorhome has original LED combined break and turn signal lights so there is no resistance problem to run the LED lights that I attached, if there are incandescent bulbs on the motorhome the turn signals will not work correctly with LEDs. I did get a splitter module that took the combined lights from the motorhome and split them into separate break and turn signals. I also got a couple of diode modules to run the existing running lights on the car from the motorhome. They do make kits that will allow you to wire into the existing break, turn signal and running lights with diode isolation but I wanted to use LEDs for looks and far less current draw. Anyway after installing everything we took the system out for a test run and everything seemed to work great, with the car in neutral and not energized it seems to run and turn without any hiccups. And by the way, the odometer does not register! We are excited to get this on the road for real and be able to tour the country. 



#33 OFFLINE   Jnordgren

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Posted 17 August 2016 - 02:07 PM

Cmax Wobble.

Hello Gmac,  I have had the same problem with my Toad, notable difference is that it is a 2011 VW Golf.  I don't believe the problem is with the Toad.  In my case it was the Roadmaster All-Terrian Tow Bar.  Discovered that under certain turning conditions that the Safety Cable would trip the lock lever on the tow bar and the Toad would not track and violently shake the Coach and Toad.  Scary as hell.  Happened once on a mountain road in Montana, had to clean the shorts after that one.

I think that is why in later Roadmaster All-Terrians they added the Cable tunnel on the side of the Bars.  I now make sure they cables cannot reach the release levers and have not had a problem since.

Hope this helps.

Safe Travels

J










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