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Ford Motor Company Launches New Warranty for Ford Genuine and Motorcraft® Parts

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#1 OFFLINE   C-MAX Guide

C-MAX Guide


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Posted 10 February 2014 - 07:58 AM

Ford Motor Company Launches New Warranty for Ford Genuine and Motorcraft® Parts



Ford Motor Company will announce at the annual Automotive Aftermarket Products Expo (AAPEX) trade show on Nov. 6 the launch of a new warranty on Genuine Ford and Motorcraft service parts. The new warranty provides unlimited mileage coverage for 24 months from time of purchase or installation. Ford will also now reimburse fleets and independent repair facilities up to $150 in labor coverage. Ford continues a No Commercial Exceptions policy as a commitment to fleet customers.

“The Ford backing, clarity of terms, labor coverage and access to our nationwide network for coverage, provides greater value and peace of mind for all our customers whether they are general consumers, fleet operators or independent repair facilities,” said Jay Davis, General Sales Manager, Ford Motor Company.

Ford’s part warranty provides customers towing reimbursement for repairs completed at any Ford or Lincoln Dealership. The warranty also provides Independent Repair Facilities the ability to complete repairs for customers by securing parts from a dealership or Ford Authorized Distributor. All customers benefit with more options on how they can have their vehicles serviced.

Ford’s previous service parts warranty was 12 months or 12,000 miles, whichever occurred first, and labor was covered if the part was installed by a Ford or Lincoln dealership. Labor was not covered on parts sold over-the-counter to a fleet or installer.

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